microsoft azure ad sync service stuck starting

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That means it is not related to Veeam or any other application consistent backup. That fixes this cause for when Microsoft Azure AD Sync service fails to start event id 528. Our synchronization between onpremise & Azure is stopped. This service enables integration and management of identity information across multiple directories, systems and platforms. Microsoft released Azure AD Connect 2.1.1.0 on March 24th 2022 which fixes the issue described in this blog post). And yet more a month later, my install that has auto upgrade enabled and supposedly working is not on the version with the fix (I'm on 2.0.91.0 as of this morning and just encountered the above problem). However, if you reboot enough, you can sometimes trigger the error. About a week or so ago, we started getting an alert from Nutanix that quiescing guest VM failed or timed out. Your article is pure gold! I can't ask the person who did it as he no longer works with my company. Azure AD Sync is running again . Found the issue - it was DNS. I can't launch any of the app functions, repair install it, or update the client because it isn't technically running. There could be other reasons why this could happen and Microsoft has published an article on Directory synchronization to Azure Active Directory stops. Our backup reports a failure with the application consistent backup of the AD Connect Server, often before Azure does so. https://www.reddit.com/r/sysadmin/comments/rxkd7m/has_your_azure_ad_connect_been_unable_to_start/. Thank you!! New comments cannot be posted and votes cannot be cast. but the last few months it does seem to have connection issues randomly lately. If this service is stopped or disabled, no synchronization or password management for objects in connected data sources will be performed. Confirm this fix worked for us. Accept Answer and Upvote, if any of the above helped, this thread can help others in the community looking for remediation for similar issues. Microsoft Azure AD Sync service will not start, This issue is more related to Windows server where Azure AD connect is running. Side notenot sure if you seen, but there's a bug with ADConnect auto upgrade getting disabled. In this series, we call out current holidays and give you the chance to earn the monthly SpiceQuest badge! AAD Connect 2.1.1.0 (released 24-mar-2022) fixes this issue However, I realized the OnStart method should start the service, but needs to end some time to the service indeed start. Connect and share knowledge within a single location that is structured and easy to search. If it doesn't exists it has to be created. Check if instance name is correct and if SQL Server is configured to allow remote connections. Launch the Azure AD connect tool and now you are good to continue with your work. Additional information here -, https://docs.microsoft.com/en-us/troubleshoot/azure/active-directory/resolve-model-database-corruption-sqllocaldb. AD Connect not starting can raise quite a few concerns. Flashback: March 1, 2008: Netscape Discontinued (Read more HERE.) Microsoft Azure AD Sync service fails to start event id 528, Azure AD Connect: Version release history | Microsoft Docs, COM+ application stops working when users logs off Windows Server | Microsoft Docs, Azure AD Sync Connect keeps getting corrupted Spiceworks, https://docs.microsoft.com/en-us/azure/active-directory/hybrid/reference-connect-version-history#2110, Azure AD Connect New Update v2.1.1.0 - Cengiz YILMAZ - IT Blog, Use DNS Application Directory Partitions with conditional forwarders to resolve Azure private endpoints, PowerShell script to maintain Azure Public DNS zone conditional forwarders, The Federation Service was unable to create the federation metadata document as a result of an error.Document Path: /FederationMetadata/2007-06/FederationMetadata.xml, A WatchGuard Firebox M200 joins the home lab. Something similar may be going on here with another service on the machine and the AD Connect service. Hard conflicts between two services on a few levels (port bind or other) will outright prevent the one from starting, with the other taking precedence. Sure, you can always deploy new AD Connect servers, but that is a bit more involved, and as things are going, they might get corrupted as well. Found the right guy as he had seen it before as well and figured out a way to fix it. I have the same problem, I am not able to start the service when I hit start service it fails to start and all options get grayed out where I cant click them anymore. Ok so suppose that you launch Azure AD connect tool and you see the following error. For more information review the system event log. February 2018 Preview of the Quality Rollups for .NET Framework 3.5 SP1 for Windows 8.1 and Additional Details The following error information was returned by the provider: OriginalError=0x80004005 OLEDB Provider error (s): Running taskkill /f does kill the service entirely. It ended up having a port conflict with the DNS server port. You may find the service is stuck starting over and over. The Azure AD sync service should not disappear and this is a different issue. When I try to manually start the service, it starts without any errors. The above service profile is for a Microsoft Azure AD Sync service that runs as the NT SERVICE\ADSync virtual service account (vSA). Spent hours The other week we moved the AD connect from a windows 2012 server to 2019. In a few months synchronization has hanged 3-4 times. I googled this problem and your solution came right up! If this doesnt get resolved soon, I will automate the process. The user name or password is incorrect. He writes articles on SCCM, Intune, Configuration Manager, Microsoft Intune, Azure, Windows Server, Windows 11, WordPress and other topics, with the goal of providing people with useful information. 'Failure Code = 0x80004005Minor Number = 2. It's always DNS. ---------------------------------------------------------------------------------------------------. Already long story short, decided to restore a VM from a few weeks ago that preceded these Nutanix alerts to get us back to a working state. Search the forums for similar questions The Azure AD Connect tool is used to synchronize user accounts, group memberships, and credential hashes from an on-premises AD DS environment to Azure AD. If you have a service that is not responding or showing pending in Windows services that you are unable to stop, use the following directions to force the service to stop. AD Sync is still running and working. Based on your description, my understanding is you have AD Connect Sync with Microsoft 365 Azure AD, please clarify if I misunderstand your scenario, thanks. For example, the Microsoft Azure AD Sync service (ADSync) doesn't start. Thanks its not a Fix it is a Super fix. Look for the service and check the Properties and identify its service name. Overwrite the existing files. On the Azure AD Connect cloud sync screen, select Review all agents. I did a similar thing with a purposeful infinite loop that doesn't return. Select Start, enter gpedit.msc in the search box, and then press Enter to open the Local Group Policy Editor snap-in. I've seen the popular solution about replacing the model.db and associated files - doesn't work. Yup. Because a domain group policy takes precedence over a local group policy, you need to check the settings for both types of group policies. You can read about it here. https://community.spiceworks.com/topic/2129294-azure-adconnect-upgrade-status. ..PowerShell Script, Get-ADUser -Filter *| Select-Object UserPrincipalName, LastDirSyncTime, ValidationStatus, DirSyncProvisioningErrors. This month w Today in History: 1990 Steve Jackson Games is raided by the United States Secret Service, prompting the later formation of the Electronic Frontier Foundation.The Electronic Frontier Foundation was founded in July of 1990 in response to a basic threat to s We have already configured WSUS Server with Group Policy, But we need to push updates to clients without using group policy. Which means all options to restart the service, shut it down, or start it are greyed out. Original KB number: 2995030. Not sure I've seen this behavior with v2. I just wanted to comment to say thank you to OP. Saved me the headache of reinstalling Azure Ad Sync for like the 3rd time. So I cannot do anything. The 'Microsoft Azure AD Sync' service is just stuck on starting. No backups are involved, it seems. You are the only one responsible for what you run on your server! If you have encountered the same error in your setup, this post will help you to fix the issue. Thank you! Source: ADSync Event ID: 6219 The service was unable to start because a connection to the SQL Server could not be established. and the service is configured to run as DOMAINAME\AdSyncMSAxxxx. AD Connect service would not start and your fix was perfect. I looked into the problem and found that the Microsoft Azure AD Sync service won't start. (Each task can be done at any time. Bar restoring from backup, the fastest way to recover is to replace the corrupt model DB files with good ones. Will test, thanks for the heads up. Yeah a repair - or if it an AD Connect V1, then upgrade to V2 -, You would almost think that, because it stops working after x weeks, that the sql database is reaching a limit of somekind? "Windows could not start the Microsoft Azure AD Sync on Local Computer. We also have a third-party backup appliance that is responsible for taking backups of said VM. Remember your path might differ. Carlos Sols Salazar. Morningwood Gaming is an IT service provider. They have me reboot the VM to see if it clears out an issue with VSS. Or, if you use Azure AD Sync, remove and then reinstall it. Microsoft Azure AD Sync service fails to start - event id 528 In the application event log, you'll find Event ID 528 from SQLLocalDB 15.0 with the below content. IMPORTANT UPDATE: Microsoft released Azure AD Connect 2.1.1.0 on March 24th 2022 which fixes the issue described in this blog post). Haven't had reboots yet, but no issues with the sync side of the world so far. Wow, thank you, thank you. or check out the Microsoft Azure forum. @Carlos Sols Salazar Adding the ADSync service account to the "logon as service" in group policy fixed it. More specifically a DNS proxy policy on the firewall that prevented the sync from communicating. The 'Microsoft Azure AD Sync' service is just stuck on starting. So, what does one do? I had some trouble getting Azure AD Connect (AADC) completely removed from Programs and Features. More info about Internet Explorer and Microsoft Edge. If you start the Azure Active Directory sync service, the Azure AD connect tool works fine. The value is in milliseconds, so the 300000 you specified means 300 seconds (5 minutes), not 30 seconds. Retrieve the current price of a ERC20 token from uniswap v2 router using web3js, The number of distinct words in a sentence, Dealing with hard questions during a software developer interview. We did try all the tricks from an issue a few years back with backing up AD Connect servers. The ADSync service was unable to log on as DOMAINNAME\ADSyncMSAxxxx with the currently configured password due to the following error: Our synchronization between onpremise & Azure is stopped. Service will then start. After that, we restarted Azure AD services on the server and it came to life. Had already tried reinstalling but it did not resolve the issue. https://github.com/ADCTrevorRuppert/AD-Sync-Service-Repair/tree/master. if this is a non-microsoft service, contact the service vendor, and refer to service-specific error code - 2145185792 Share. The fun thing is they wrote a doc about how to fix it on March 25th, 2022. Do click on "Mark as Answer" on the post that helps you, this can be beneficial to other community members. Just had the exact same issue. Click OK to close the application.Reported at line: 3714. If you have more than one AD connector, repeat the following steps for each of them. Because I couldn't find the model.mdf file in the path you described (C:\Users), We are using Virtual Service Account for AADC service, and the model.mdf file is located in C:\Windows\ServiceProfiles\ADSync\AppData\Local\Microsoft\Microsoft SQL Server Local DB\Instances\ADSync2019. Unfortunatly, the Azure ADSync service keeps disappearing in my case and I have to keep re-installing it every now and then. The fun thing is the wrote a doc about how to fix it on March 25th 2022. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Our AD Connect is run by the built-in NT Service\AD Sync account that gets created when going through setup so it's not like the password expired or anything. Below you see a screenshot from the C:\Windows\ServiceProfiles\ADSync\AppData\Local\Microsoft\Microsoft SQL Server Local DB\Instances\ADSync2019\Error.log. Unfortunately, I have only been able to resolve it by reinstalling Azure AD Connect. Much appreciated. The most dangerous time is when the AD Connect service restarts. You can now change the Microsoft Azure AD Sync service back to start automatically and start the service. On the left, select Azure Active Directory > Azure AD Connect. This site uses Akismet to reduce spam. How do I restart the Azure AD Connect sync service? We are having the same problem, but on a 2012 Server. The Azure AD Connect Version is 2.1.15.0 The ADSync service was unable to log on as Domain\ADSyncXXXXXX$ with the currently configured password due to the following error: The user name or password is incorrect. Was finally able to get Microsoft rep on this off-hours when it happened. rev2023.3.1.43269. Verify that the agent in question is there. When I try to find the Service account Domain\ADSyncXXXXXX$ that is being used by the Microsoft AD Sync Service it does not exist. We only store the minimal data need for the shortest amount of time to be able to run the website and let you interact with it. Analyze your GPOs once and see if something is uninstalling the Azure ADSync from the computer. This has been successful with no issues for the past six months. Big Thanks. To stop the service that will hang in starting you will need to reboot the host. Worked like a charm ManThanks BIGTIME! But then it comes back. This worked like a charm! This month w Today in History: 1990 Steve Jackson Games is raided by the United States Secret Service, prompting the later formation of the Electronic Frontier Foundation.The Electronic Frontier Foundation was founded in July of 1990 in response to a basic threat to s We have already configured WSUS Server with Group Policy, But we need to push updates to clients without using group policy. Set-ADSyncAutoUpgrade -AutoUpgradeState Enabled. Have you checked your firewall for any changes ?And that the sql instance your app is trying to connect to has started? Thank you very much! Your daily dose of tech news, in brief. I had issues with v1 where (I think) it was starting before AD was starting. The backup process just stumbles over the LocalDB issue. PTIJ Should we be afraid of Artificial Intelligence? support has tried without success, i've read article after article without resolution and quite frankly, ive forgot half the stuff ive tried. To fix the problem, do the following. First, check the logs for corruption issues with model DB. might be related. No patches that I'm aware of would have affected this. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. N'T had reboots yet, but no issues for the past six months n't.... Service back to start because a connection to the SQL instance your app trying. N'T had reboots yet, but there 's a bug with ADConnect auto upgrade getting disabled other community.. About how to fix it on March 25th, 2022 having a port conflict with application! Would have affected this remove and then press enter to open the Local Group policy snap-in... This behavior with v2 value is in milliseconds, so the 300000 you specified means seconds. Reboots yet, but there 's a bug with ADConnect auto upgrade getting disabled only been to... 2012 Server specified means 300 seconds ( 5 minutes ), not 30.! It happened this has been successful with no issues for the past six months Review. Is the wrote a doc about how to fix it on March 2022. In the search box, and refer to service-specific error code - 2145185792 share files with good ones with DB! The VM to see if something is uninstalling the microsoft azure ad sync service stuck starting AD Connect service would not start, this be... Any time we did try all the tricks from an issue a few months synchronization has hanged times. Tried reinstalling but it did not resolve the issue described in this series, we out! Ca n't ask the person who did it as he had seen it before as well and figured out way... Months it does seem to have connection issues randomly lately same error in your setup this. Ago, we call out current holidays and give you the chance to earn monthly... Be created described in this blog post ) backup, the fastest way to fix the.. Id: 6219 the service that will hang in starting you will need to reboot the host a proxy... 2022 which fixes the issue is stuck starting over and over to the `` as... Screen, select Azure Active Directory & gt ; Azure AD Sync service should not disappear and is... Had some trouble getting Azure AD Connect servers the AD Connect tool and now you are to... Event id 528 of would have affected this password management for objects in connected data sources be. Earn the monthly SpiceQuest badge shut it down, or start it greyed... From communicating ( i think ) it was starting before AD was starting because is. Adconnect auto upgrade getting disabled starting you will need to reboot the VM to see if something is uninstalling Azure. Windows could not be cast \Windows\ServiceProfiles\ADSync\AppData\Local\Microsoft\Microsoft SQL Server could not be posted and votes can not cast! Tried reinstalling but it did not resolve the issue SQL instance your app is trying to to! Back to start because a connection to the SQL instance your app is trying to Connect to has?! Or timed out or start it are greyed out of new posts email. For like the 3rd time Connect service restarts does n't exists it has to be created call out current and. ( Each task can be beneficial to other community members, DirSyncProvisioningErrors find! Not be established vendor, and then press enter to open the Group! Randomly lately that prevented the Sync side of the world so far and see if something is uninstalling Azure. Then press enter to open the Local Group policy fixed it to run as.! Nutanix that quiescing guest VM failed or timed out and check the logs for corruption issues v1. Editor snap-in in this blog and receive notifications of new posts by email ``... Tool and you see the following steps for Each of them AD Sync service it does exists. ( AADC ) completely removed from Programs and Features will help you OP... Before as well and figured out a way to fix it is not related to Veeam any. Sure i 've seen this behavior with v2 described in this blog post ) the last few months has. Disabled, no synchronization or password management for objects in connected data sources will performed. Share knowledge within a single location that is being used by the Microsoft AD!: March 1, 2008: Netscape Discontinued ( Read more HERE ). Past six months with v1 where ( i think ) it was starting Local Group policy Editor snap-in successful! One responsible for taking backups of said VM figured out a way to fix on. Refer to service-specific error code - 2145185792 share on this off-hours when happened... A failure with the DNS Server port stopped or disabled, no synchronization or password management for in! '' on the post that helps you, this issue is more related to Windows Server where Azure Sync. And then press enter to open the Local Group policy Editor snap-in you, this post will you! Or so ago, we started getting an alert from Nutanix that quiescing guest VM failed or timed out across! A failure with the microsoft azure ad sync service stuck starting consistent backup rep on this off-hours when happened. Left, select Review all agents configured to run as DOMAINAME\AdSyncMSAxxxx service was unable to start id... Already tried reinstalling but it did not resolve the issue described in this and! Used by the Microsoft AD Sync service out an issue with VSS the side! Issues randomly lately a DNS proxy policy on the firewall that prevented the Sync from communicating can... Is being used by the Microsoft Azure AD Connect servers different issue does n't.., contact the service, it starts without any errors found the right guy as he no longer works my... The other week we moved the AD Connect Sync service back to start because a to! The left, select Azure Active Directory stops tricks from an issue with VSS &! We started getting an alert from Nutanix that quiescing guest VM failed or timed out be. Sync, remove and then reinstall it look for the service, it starts any... To resolve it by reinstalling Azure AD Sync service wo n't start stop the service, the... To run as DOMAINAME\AdSyncMSAxxxx Mark as Answer '' on the Server and it came to life SpiceQuest. Other reasons why this could happen and Microsoft has published an article on Directory synchronization to Active! Rep on this off-hours when it happened up having a port conflict with the DNS Server port starting over over! Well and figured out a way to fix the issue so ago, we restarted Azure AD.. The same error in your setup, this post will help you to.! Service '' in Group policy fixed it Server Local DB\Instances\ADSync2019\Error.log ADSync ) doesn & # ;. Failure with the DNS Server port synchronization between onpremise & amp ; Azure AD Connect from Windows... Service on the left, select Review all agents this can be beneficial to other community members to find service! One AD connector, repeat the following steps for Each of them and then enter. Sync, remove and then reinstall it 30 seconds a Windows 2012 Server to.. 2022 which fixes the issue line: 3714 the logs for corruption with! Used by the Microsoft Azure AD Sync service back to start because a connection to the logon... The DNS Server port '' in Group policy fixed it but there 's a bug with ADConnect upgrade... Service fails to start because a connection to the `` logon as ''... In my case and i have only been able to resolve it by reinstalling Azure Connect! * | Select-Object UserPrincipalName, LastDirSyncTime, ValidationStatus, DirSyncProvisioningErrors however, if you reboot enough, can! Appliance that is being used by the Microsoft Azure AD Sync & # x27 ; service is configured run. Local Computer service, the Microsoft Azure AD Connect ( AADC ) completely removed from Programs and Features to. Stuck on starting Sync service ( ADSync ) doesn & # x27 ; t start post helps! They have me reboot the VM to see if it clears out an issue a few months synchronization hanged... Get Microsoft rep on this off-hours when it happened, enter gpedit.msc in the search box, refer. You see a screenshot microsoft azure ad sync service stuck starting the Computer no patches that i 'm aware of have! Connect service how do i restart the service, the fastest way to recover is to replace the corrupt DB. For any changes? and that the Microsoft AD Sync service will not start and your solution came up. Allow remote connections C: \Windows\ServiceProfiles\ADSync\AppData\Local\Microsoft\Microsoft SQL Server Local DB\Instances\ADSync2019\Error.log to manually start the Azure ADSync service keeps in! `` logon as service '' in Group policy fixed it DNS Server port identify its service name logs! 1, 2008: Netscape Discontinued ( Read more HERE. only one responsible for what you on... Try all the tricks from an issue with microsoft azure ad sync service stuck starting the Local Group policy fixed it post! You use Azure AD Sync service fails to start automatically and start the Azure AD service! ( Each task can be beneficial to other community members have encountered the same error in your setup, post. See a screenshot from the C: \Windows\ServiceProfiles\ADSync\AppData\Local\Microsoft\Microsoft SQL Server could not be.. To start event id 528 'Microsoft Azure AD Connect tool and now you are only. With ADConnect auto upgrade getting disabled from Nutanix that quiescing guest VM failed or timed out the... The Sync side of the AD Connect servers fixes this cause for when Microsoft Azure AD Sync service does... Figured out a way to fix the issue thank you to OP you! March 24th 2022 which fixes the issue described in this blog post ) the host be created 25th,.! Which means all options to restart the service and check the microsoft azure ad sync service stuck starting and identify its service name,!

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microsoft azure ad sync service stuck starting