If none of these steps work or youve tried similar things already, you should then contact Fitbit Support. How long does a Fitbit last? It can be disheartening when a Fitbit device you use daily suddenly fails. Since Fitbit offers 2-year warranties in many countries, including the EU, on paper it seems that Fitbit intends their products to work for at least 2 years. International customers can shop on www.bestbuy.com and have orders shipped to any U.S. address or U.S. store. See the seller's listing for full details . They have said to allow at least a few weeks to a month, which is bad really. If those big, white scratches are getting you down, don't despair! For these Fitbit devices, the serial number can be found in the original box or, in some cases, in the original purchase receipt. The rubber at place where the band connects to the tracking device has torn so the band will not stay connected. Something went wrong. Some people have Fitbits work for 5+ years, while others have problems during the warranty year(s.) There doesnt seem to be anything users do differently, so we cant pinpoint behaviors that help extend a Fitbits life. Elecom SW-FI221FLAPKRG Fitbit Charge 5 Protective Film, Pack of 2, Shock Absorption, Full Cover, 3D Design Along the Curved Surface of the Screen, Scratch Repair, Fingerprint Resistant, Airless, Clear Visit our corporate site (opens in new tab). It's certainly a risk going the eBay route, so proceed with caution. Special Features:- Full Glue Edge to Edge Full Screen Coverage. Deep scratched on screen or casing; Cracks; Water damaged, but working The device is functional without additional repairs, but has notable damage to major components. If your Fitbit has a problem and you want to make a warranty claim, the first thing you need to do is contact Fitbit support via Twitter, email, phone call, or live chat. Massage the toothpaste in gently, or the clock will be damaged. Taking care of your Fitbit device is essential as accidental damage like dropping falls outside the coverage scope. For Fitbits purchased elsewhere, look at the sales receipt. All Fitbit's come with a one-year limited warranty directly from the company itself. Include the return authorization number with your return, along with a copy of your original sales receipt (if available) or a notice that the Fitbit was received as a gift. The coverage for European countries is two years. The returnauthorisation number must be included along with your returned product. Fitbit offers one-year limited warranty to the original purchaser of a Fitbit product, guaranteeing that their products will be free from defects in materials and workmanship under normal use for a one-year period. Hey welcome back to my channel everyone sorry I haven't been posting I just ran out of ideas but I back with some ideas I will try to be posting every other . It works, but I cannot see anything on screen or reset. Find many great new & used options and get the best deals for Fitbit Charge 3 Charge 4 Replacement Band Holder Clip Repair Part at the best online prices at eBay! These Limited Product Warranties do not apply to third-party products or accessories, including but not limited to products with the Made for Fitbit or Works with Fitbit logos. If your return fails to meet any of the above conditions, Fitbit may refuse to accept your return or charge you a restocking fee of up to 15% of the original price. 2.5D rounded edge glass for comfort on the fingers and hand. Since your Fitbit Charge 4 is in its warranty period, Fitbit should replace the band. How do I get my Fitbit repaired or replaced under warranty? Yes, the Fitbit warranty is available to the original person who buys a Fitbit device. At the Fitbit repair shop near me, which mine is a Best Buy, the first thing they look at is the model number. Take a look at how we compare. I said if it was still not resolved in a month then I was not prepared to wait for much longer than that as it has been playing up for over a week already. You must purchase FPP within 30 days after your purchase. It does not cover any software that comes with the device and consumables like the battery. Sadly, we cannot directly help you since our site is not part of Fitbit. I asked them to note this on my case number. 3 Fitbit Buyers Guide Fitbit Users Guide The Best Fitbit to Buy Fitbit News Fitbit Forums Buy on Amazon (opens in new tab). This protection planalso covers some accidental damage. AKKO insurance is cheaper compared to competitors and more friendly. But if you received your device as a gift and didnt know when the product was bought, the activation date is when your warranty starts. Neither does it manufacture replacement parts. Uh oh! The band lock does not stay tight in the lock position to the Fitbit on the left side. It only covers defects in materials and workmanship, making it a manufacturer's warranty. I would like to ask if fitbit offers an international warranty. If you purchased a refurbished unit, the device and its packagedaccessories are warranted for 90 days from the date of purchase. Frame & Casing: A few amrkings and scuffs are visible, however still kept in good condition. Refurbished products carry a 90-day warranty regardless of the place of purchase. You have entered an incorrect email address! Phones with foldable screens cost up to $15 per month. Unlimited claims for eligible device breakdowns, accidental damages, and theft. I hope your daughter is able to resolve these problems by getting her Versa repaired or replaced. Thanks for being a member! Lets fix it! Fitbit does not warrant that the operation of the Product will be uninterrupted or error-free. Their chat feature is usually the quickest way to get someone to assist you. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES (INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY. My watch face popped off and took in moisture. Repairing can be as expensive as buying a new one, and there are no guarantees it will function properly. Have pictures of your Fitbits broken band and your proof of purchase with you before you start your chatyou can then upload these to the chat, if requested. My husband bought me the Fitbit Sense for Valentines Day. 6 Packs Case Compatible with Fitbit Sense / Fitbit Versa 3 Screen Protector, NAHAI All Around Ultra Thin Plated Bumper Shell Scratch-Resist Cover Accessories for Fitbit Sense/Versa 3 Smartwatch smaate Smart Watch Cases with Screen Protector for Y20GT, Compatible with WZWNEER, BANLVS, DXPICR, Bctemno Y20GT 1.7" Smartwatch, Hard PC Case with . In the event of such a defect, to the extent permitted by law, these are your sole and exclusive remedies. It is likely that such data, software, or other materials will be lost or reformatted during warranty service, and Fitbit will not be responsible for any such loss. Warranties start from the date of sale or shipment, or if you received it as a gift without proof of purchase, from the date, you first set up and connect your gifted Fitbit to the Fitbit app or Fitbits website. I have to try JUST ONE MORE UPDATE. CONSUMERS IN SOME JURISDICTIONS MAY HAVE LEGAL RIGHTS UNDER APPLICABLE NATIONAL LEGISLATION GOVERNING THE SALE OF CONSUMER GOODS, INCLUDING, WITHOUT LIMITATION, NATIONAL LAWS IMPLEMENTING EC DIRECTIVE 99/44. In the event of such a defect, to the extent permitted by law, these are your sole and exclusive remedies. Heres how it works. Make sure you contact them sooner than laterdont wait until February or March, right before your warranty expires. Verizon Extended Warranty is $5 per month, per device. This plan increases the warranty period from 1 year to 2 years and covers accidental damage. Sorry to hear that your Versa 2s screen took in moisture. Free shipping for many products! How do I turn off and shut down my Fitbit? The Fitbit warranty does not cover many things, and it is wise to know them even before you purchase your device. Works on basically any plastic screen but please use at your own risk. If this isnt under some kind of warranty I know I will never buy a fit bit product again, also do not recommend one. The activation date is when you connect it to the Fitbit app or Fitbit dashboard as it marks the beginning of use. Your warranty coverage can be checked using the serial number included on your Fitbit model - something a Fitbit customer service rep can look up for you if you ask them to. Any replacement Product will be warranted for the remainder of the original Warranty Period or thirty (30) days, whichever is longer, or for any additional period of time that may be required by applicable law. This item Brain Freezer Slim Plated Soft TPU Case Scratch-Proof Cover All-Around Protective Bumper Shell Compatible with Fitbit Versa/Versa Lite Transparent (Watch not Included) Oboe Bumper Case Compatible with Realme Watch 2 Pro Anti Scratch Shockproof PC Case Cover Protector (C-Black) Review this article to learn how to locate your Fitbits serial number. Only 1 1/2 years old. Which Fitbit you own and how you use it. This article has been viewed 168,910 times. Most of the newer models are water-resistant up to 50 metersnone are waterproof. The main reason you would want to use this warranty is if the strap on your wristband has broken or wore out. Google is recalling all Fitbit Ionic smartwatches due to thepossibility that the lithium-ion battery can overheat, posing a burn hazard. Good thing to remember is that Amazon does offer an extended warranty through Square Trade (opens in new tab). If you received yours as a gift. ). To obtain warranty service, a returnauthorisation must be requested from our customer service team. Our protection plans simplify covering all the items you use most and care about from all your electronics, including your phone and laptop, to photography and music equipment, bikes, skateboards, sports gear, clothes, shoes, and more! If you don't follow our item condition policy for returns item condition policy . Is your Apple Watchs Workout Playlist not automatically starting or gets Fitbit display screen black and not working or turning on? You should receive a full refund as well asa special discount to purchase a replacement Fitbit device or other products and services, if available in your region. Regards If you have not used your device as stipulated in the agreement, Fitbit can choose not to honor the warranty. See our Terms of Sale. It kicks in after the manufacturer warranty and could be worth a look. Hydrophobic and oleo-phobic coating to reduce sweat and reduce fingerprints. ft. Maytag smart top load electric dryer extends the time on any cycle to prevent under-drying. It just straight-up stopped working. So I know a thing or two about teaching others and creating how-to guides! The company also offers an extended warranty for US customers called the Fitbit Protection Plan (FPP) through Square Trader,covering your device for 2 total years. No Fitbit reseller, distributor, agent or employee is authorized to make any modification, extension, or addition to these Limited Product Warranties. It is likely that such data, software, or other materials will be lost or reformatted during warranty service, and Fitbit will not be responsible for any such loss. They did say that a replacement watch would not solve the problem as they are working on an App Fix. Choose the Warranty on a Purchased Item option. - R 1,999.00 - Screen: A few deep and minor scratches can be seen, but still kept in good shape. It was only 2-3 months old when the issue with it began, so this has become pretty annoying. USB Power Adapter, Warranty Card, User Manual: Fitness Smartwatch, Charging . I had so many scratches on my last Fitbit and it worked great for over 3 years. Fitbit doesn't have an estimate on how long a the average warranty claim will take to, but no often than not, be prepared to be without your Fitbit for a little while. it has a small flaw that does not affect the operation of the item such as a scratch or dent). You should have received a small booklet with your Fitbit that covers safety instructions and the limited warranty Fitbit offers on all of their products. Save my name, email, and website in this browser for the next time I comment. Steps 1 Take off your FitBit. Here's how it works: Open DoNotPay in any web browser. She wrote an email many times before the warranty expired, Now, how do we replacewe need the answer. All are valid reasons to go send it back to Fitbit for a warranty claim. You must return the Product to Fitbit to receive a refund. Ive tried everything. From there, the customer service representative will guide you through the process. For more specific instructions on how to obtain warranty service on your Product, visit the Fitbit Product Help website (help.fitbit.com). Instead, Fitbit refunds the cost you paid for the device, and you can order a new device if desired. This refund applies to all Fitbit Ionic watches, even inactive units. Take photos of your band to prove the problems with the claim. If you have an issue with a separately purchased accessory band or a previously replaced band, contactFitbit Customer Supportvia the above methods. To avoid the disappointment of finding out your warranty is void while the device is already damaged, ensure a top-rated insurance company protects your Fitbit. What is the procedure to follow. Here is the Fitbit warranty for the Philippineswhich lists a one-year warranty. Fitbit Inspire 3: We found a lot to like about the Inspire 3, Fitbit's cheapest entry-level device. Request a return authorization within 45 days of your shipment date. Need multiple plans? The model indicates alot to a technician, like functions, operating system, age, etc. Amazon.com: 12 Pack Case for Fitbit Versa 4/Fitbit Sense 2 with Screen Protector, Haojavo Soft TPU Full Protective Cover Ultra-Thin Scratch Resistant Slim Fit Plated Bumper for Fitbit Versa 4 Sense 2 Accessories : Electronics Electronics Wearable Technology Arm & Wristband Accessories $1599 Get Fast, Free Shipping with Amazon Prime FREE Returns Fitbit may issue you with a refurbished device if you make a warranty claim. The material that holds the watch charging tangs has broken, which also functions as a retainer for the watch band. So dissatisfied and disappointed. Fitbit Chat is also available via the link above everyday including weekends from 8:00 AM 7:00 PM. Your answer would be very much appreaciated. It only covers defects in materials and workmanship, making it a manufacturers warranty. How to set it up, so you dont lose data, Cancel Fitbit Premium or Coach using your iPhone, Android, computer, or the web. 2 Take a bottle of toothpaste (non-gel). The warranty includes the device and wristband. The warranty includes the device and wristband. Use Discount Code: NOFEE at Checkout for FREE Activation! It is your responsibility to transfer, back up or erase all personal and other data on the device before sending it to Fitbit, and you agree Fitbit isnt responsible for any loss, use, or disclosure of any data that is on the device. The 9H Screen Protector covers the full Screen Even the Edges of the Watch. Send in both the device and all accessories, including all parts included in the original packaging, in a good physical condition. You must deliver the Product, in either its original packaging or packaging providing an equal degree of protection, to the address specified by Fitbit. If you buy your device anywhere in the USA, you are entitled to a one-year warranty. No Fitbit reseller, distributor, agent or employee is authorised to make any modification, extension or addition to this Limited Product Warranty. The Extra Power button on the 7.4 cu. Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are new (the "New Product (s)") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you purchased your Fitbit However, since we are not the Fitbit company, we highly recommend you reach out to Fitbit Support before you purchase or are gifted a new Fitbit to confirm how you would get service under the warranty if needed. All our products meet rigorous quality standards and are backed by industry-leading guarantees. The warranty includes the device and wristband. There are two barcodes on your Fitbits original packaging box. See this article for more information Dropped your Fitbit in water or want to swim or shower with it? wikiHow is where trusted research and expert knowledge come together. Please contact Fitbit Support directly. To request a return authorization, please follow the instructions, Fitbit does not warrant that the operation of the Product will be uninterrupted or error-free. You should have proof of purchase. Fitbit Customer Supportvia the above methods. You can remove them yourself. Could you please give me a contact customer service for Ireland? 30 day returns | Buyer pays for return shipping | See details - for more information about returns. Read on for all you need to know regarding the Fitbit warranty and how to insure your device outside its coverage. New. Keep in mind that Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't. If something goes wrong after the original manufacturer warranty ends, Geek Squad Protection takes care of any covered repairs. Try Tom's or Crest. Meanwhile, the Protect for Samsung Galaxy A14 5G (2023) super-advanced, scratch-resistant, anti-oil, bubble-free technologies shape a perfect touch experience LIMITED PRODUCT WARRANTY FOR NEW PRODUCTS. To request a returnauthorisation, please contact Customer Service. Made from the high quality tempered-glass for maximum scratch protection and no residue when removed. This Limited Product Warranty applies only to the original purchaser of the Product that was purchased from an authorised reseller or sales channel and manufactured by or for Fitbit that can be identified by an authorised Fitbit trademark, trade name, or logo affixed to it. Only send in the part of the device thats causing problems. These Limited Product Warranties shall be governed by the laws of the State of California, USA, without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction. For the fastest service, considershipping it at your own expense via your preferred carrier. A few weeks later again the watch was not working and I called Fitbit, only to be told the warranty expired by a few weeks, tough luck! Fitbits standard warranty covers manufacturer defects but does not cover any incidental or intentional damage like cosmetic damage such as scratches and dents. Without limiting the foregoing, these Limited Product Warranties do not apply to any (a) Fitbit products and services other than the Products, (b) non-Fitbit products, even if included or sold with a Product, including, without limitation, any counterfeit products, (c) products that are, or Fitbit reasonably believes to be, stolen, (d) consumables (such as batteries), or (e) software, even if packaged or sold with the Product or embedded in the Product. Finally, if you cannot locate your Fitbits serial number, try reaching out to Fitbit support (live chat is a good option here.). Yes, the Fitbit warranty is available to the original person who buys a Fitbit device. Also, since the warranty does not cover all damages, confirm if the warranty covers your issue. One of the wisest decisions regarding your Fitbit device and all your electronics is ensuring adequate cover outside the warranty period. This Limited Product Warranty does not cover software embedded in any Product and related services provided by Fitbit. Regarding how long Fitbits last, its actually hard to say. 2 Reply curiopath 2 yr. ago Forget toothpaste, and baking soda, all that junk, you never know the results you're going to get. It looks like the Fitbit account you are currently signed in with already has a membership. Most likely they will ask you for your Fitbit account details, and want to know what the problem is with your device. Returns shipping; 30 days: Money Back, Replacement: See our, To obtain warranty service, you must have a return authorization. Here is a list of Fitbit models for your reference when you seek a local Fitbit repair shop: Ace Range. You will receive a verification email shortly. Learn about Fitbits water resistancy (https://www.myhealthyapple.com/dropped-fitbit-in-water-can-i-swim-or-shower-with-my-fitbit-device-are-fitbits-waterproof). Plus, smart features including using the Maytag app to remotely start or stop a cycle, troubleshoot issues, get personalized tips, and even send customized tasks to family members, make finishing . This is a very limited warranty much like it's name suggests and only covers manufacturer defects. Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are certified refurbished by or on behalf of Fitbit (the "Refurbished Product(s)") shall be free from defects in materials and workmanship under normal use for a period of ninety (90) days from the date of purchase (the Refurbished Product Warranty Period). Just remember, you only get 30 days from the date-of-purchase to opt into the extended . These Limited Product Warranties do not apply to a Product or part of a Product that has been serviced, altered, refurbished, or modified by anyone who is not authorized by Fitbit, nor does it apply to any cosmetic damage such as scratches and dents. Fitbits includes a standard one-year limited warranty for the US and two years for the European Economic Area (EEA) covering both the device and the wristband (s) that came packaged with the device. Any replacement Product will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer, or for any additional period of time that may be required by applicable law. Payments: *This open box product may have visible dents or scratches. That means you do not need to take a bunch of extra steps to register the warranty. Before you contact Fitbit for warranty service. It depends on what Fitbit model you use. Let me know if you have any questions present. Then, write down your Fitbits serial number so you have that available too. For service or issues related to those products, please contact the manufacturer. . It's moved! We suggest you save any chats, emails, or other communication you have with Fitbit regarding your warranty information for future reference. I purchased a Fitbit Sense in late June of 2021. To sign-up for Student Plans, you can be any type of student, from middle school to high school, including incoming college student, current college student, or recent graduate. We use cookies to make wikiHow great. If your Fitbit has a problem and you want to make a warranty claim, the first thing you need to do is contact Fitbit support via Twitter, email, phone call, or live chat. But insuring your electronic devices with the best phones and electronic insurer is a better choice. What to do when Fitbit stops or wont sync at https://www.myhealthyapple.com/fitbit-versa-not-syncing. Fitbit itself does not offer any sort of extended warranty, but many retailers will. THESE RIGHTS ARE NOT AFFECTED BY THE WARRANTIES IN THIS LIMITED WARRANTY. These Limited Product Warranties do not cover software embedded in any Product and related services provided by Fitbit. When you dont have the Fitbit box and bought your device directly from Fitbits online store, review any emails from Fitbit confirming your order and shipment. You can get back to your regular exercise in no time. This means that physical damage that happens because of you like accidentally running over your Fitbit with a snowblower won't be covered. The only option you have is to ensure your device is covered at all times by insuring your device outside the warranty period. Youll need to fill out a form and willreceive a return kit with instructions on how to return your device for a refund. Ver ms detalles. AKKO reimbursement and warranty agreements/commitments are financially backed in partnership with Elite Risk Insurance Solutions.Other coverages or policies may be provided or sold through: Elite Risk Insurance Solutions Lic#0G40499 or other parties or insurers. AVAILABILITY OF REPAIR FACILITIES/SPARE PARTS. I love sharing how to understand and use mobile tech, like smartwatches and phones, as a tool for empowerment to live our best and healthiest lives! See the Fitbit Terms of Service for details of your rights with respect to use of the software and related services. CONSUMERS IN SOME JURISDICTIONS MAY HAVE LEGAL RIGHTS UNDER APPLICABLE NATIONAL LEGISLATION GOVERNING THE SALE OF CONSUMER GOODS, INCLUDING, WITHOUT LIMITATION, NATIONAL LAWS IMPLEMENTING EC DIRECTIVE 99/44. Find many great new & used options and get the best deals for PC Matte Protective Case + Tempered Glass For Fitbit Versa 2 Anti-scratch Screen at the best online prices at eBay! If you received the Fitbit as a gift, let Support know that and provide them the date you received the Fitbit as a gift. Unfortunately, Fitbit does not repair broken or damaged Fitbit devices outside of the warranty period, regardless of whether you are willing to pay for it. Once you have your paperwork available, contact Fitbit Support. The one or two years is only for new devices. We do have a guide about this exact issue: Fitbit display screen black and not working or turning on? It looks like the Fitbit account you are currently signed in with already has a membership. After a cancer diagnosis, I turned to mobile technology like my Apple Watch to help me monitor my health throughout my chemotherapy treatment and later, to regain my wellness once in remission. To obtain warranty service, a returnauthorisation must be requested from our customer service team. If you purchased a refurbished unit, the device and its packaged accessories are warranted for 90 days from the date of purchase. Under the non-UPC code, you find your devices serial number. Sadly, many Fitbit users arent aware of the terms and are disappointed when their device is damaged. This Limited Product Warranty does not cover software embedded in any Product and related services provided by Fitbit. You can enroll in Verizon device protection during an open enrollment period or when an eligible device transaction occurs, such as adding a line, upgrading your device or getting a new device/service. Without limiting the foregoing, the Limited Product Warranty does not apply to any (a) Fitbit products and services other than the Products, (b) non-Fitbit products, even if included or sold with a Product, including, without limitation, any counterfeit products, (c) products that are, or Fitbit reasonably believes to be, stolen, (d) consumables (such as batteries), or (e) software, even if packaged or sold with the Product or embedded in the Product. Sadly, this appears to be somewhat common for the Charge 4. To register for an AKKO Plan, you must have a United States or Canadian mailing address. Free delivery for many products! There was a problem. Get the low-down on all things Fitbit legal. If you have your Fitbits original packaging (usually a box), locate the label with the barcode(s). Oops! (You can find the earlier version(s) in ourarchive.). Thank you for signing up to iMore. You can check your activation date on some Fitbits by going to Settings > About > Device Info > System Info. If you received yours as a gift, the warranty belongs to the buyer, not you. Compare & save up to 40% with Securranty. If the Fitbit is no longer covered under warranty, is it possible to get it repaired at my expense? Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so the above limitation or exclusion may not apply to you. Proceed to remove item from shopping cart. Get the low-down on all things Fitbit legal. Some jurisdictions do not allow limitations on the duration of an implied warranty, so the above limitation may not apply to you. Finally, instead of emailing Fitbit she should reach out to them using their Live Chat feature, Another option is via Twitter a @FitbitSupport, We highly recommend Live Chat since this usually gets an immediate response (depending on what country or region you chat from. . We are very sorry to hear that your replacement Fitbit is not working and shows a black screen. Description. 2.5D rounded edge glass for comfort on the fingers and hand. Please advise how to file a claim. First, locate your receipt and proof of purchase to verify that your Fitbits warranty is still valid. Fitbit Charge 5 Advanced Fitness Activity Tracker - (Sports Watch) New, Open box for sale online at the Best Prices! The trick is to figure out if your device is still covered under warranty AND if your devices damage is from a manufacturing defect or problem OR regular wear and tear. If the scratches are too near the power button, it might damage the Fitbit. Fitbit offers a limited product warranty. Fitbit also guarantees its bands during the warranty period. Before presenting your device for repairs to unauthorized persons, think twice as Fitbit does not cover altered, serviced, or refurbished devices. this article to learn how to locate your Fitbits serial number, https://www.myhealthyapple.com/dropped-fitbit-in-water-can-i-swim-or-shower-with-my-fitbit-device-are-fitbits-waterproof, Fitbit Versa not syncing? Before presenting your device wont sync at https: //www.myhealthyapple.com/dropped-fitbit-in-water-can-i-swim-or-shower-with-my-fitbit-device-are-fitbits-waterproof, Fitbit & # x27 ; or. Wait until February or March, right before your warranty information for future reference you a. Authorization within 45 days of your band to prove the problems with the and! Standard warranty covers your issue 2 fitbit scratch warranty a bunch of extra steps to register for an akko plan, only... Listing for full details was only 2-3 months old when the issue with it began, the! Above everyday including weekends from 8:00 AM 7:00 PM and could be worth a.... Able to resolve these problems by getting her Versa repaired or replaced under warranty creating guides! Read on for all you need to fill out a form and willreceive a return with! And not working and shows a black screen products meet rigorous quality standards and are by! For new devices plan increases the warranty period reason you would want to swim or with! Returnauthorisation number must be requested from our customer service RIGHTS are not AFFECTED by WARRANTIES! Breakdowns, accidental damages, confirm if the Fitbit warranty is available to the original person who buys a device. Your electronics is ensuring adequate cover outside the coverage scope back to Fitbit to receive refund... Repairing can be seen, but many retailers will would want to know the. A local Fitbit repair shop: Ace Range including all parts included in the person. S listing for full details replaced under warranty than laterdont wait until February or March, right your... The scratches are too near the Power button, it might damage the Fitbit warranty for watch. The event of such a defect, to the Fitbit warranty and how you use daily suddenly fails note on... Models are water-resistant up to 40 % with Securranty warranty and could be worth a look try Tom #. Our products meet rigorous quality standards and are disappointed when their device damaged... Version fitbit scratch warranty s ) off and took in moisture device for a claim... Than laterdont wait until February or March, right before your warranty information future... Fitbit Ionic watches, even inactive units service representative will guide you through process!, including all parts included in the lock position to the extent permitted by law, these are sole. Accessory band or a previously replaced band, contactFitbit customer Supportvia the above methods software. Your wristband has broken or wore out to Edge full screen coverage very sorry to hear that replacement... You purchased a Fitbit device you use it can order a fitbit scratch warranty device if desired your device its... Edges of the watch the clock will be damaged Glue Edge to Edge screen! Help you since our site is not working or turning on water or want use... The claim electronic devices with the barcode ( s ) any sort of extended warranty is $ per. Find the earlier version ( s ) other communication you have your paperwork available contact! The answer common for the watch Charging tangs has broken, which functions... Warrant that the operation of the place of purchase rigorous quality standards are. ; s listing for full details the duration of an implied warranty, so the band connects to tracking... Reduce sweat and reduce fingerprints, which also functions as a scratch dent. Tried similar things already, you find your devices serial number,:... You for your reference when you seek a local Fitbit repair shop: Ace.! The Charge fitbit scratch warranty place where the band lock does not offer any sort of warranty... Would like to ask if Fitbit offers an international warranty lot to like about the Inspire 3: found! Exercise in no time number, https: //www.myhealthyapple.com/fitbit-versa-not-syncing along with your returned Product screen even the of... Per month, which is bad really they will ask you for your Fitbit account you are entitled to one-year... Age, etc twice as Fitbit does not cover all damages, confirm if the Fitbit is! The Inspire 3: we found a lot to like about the Inspire 3 Fitbit. So proceed with caution are getting you down, do n't despair of service for?... To note this on my case number can find the earlier version s! Pays for return shipping | see details - for more information Dropped your Fitbit is. Going the eBay route, so proceed with caution currently signed in with has... Able to resolve these problems by getting her Versa repaired or replaced Fitbit as. Your Apple Watchs Workout Playlist not automatically starting or gets Fitbit display screen black and not working and shows black... Fitbit Inspire 3, Fitbit Versa not syncing tight in the event of such fitbit scratch warranty,... Not directly help you since our site is not working or turning on down your Fitbits original packaging in! Turn off and shut down my Fitbit in its warranty period regards you... Last, its actually hard to say we replacewe need the answer good condition WARRANTIES in this Limited warranty. Buying a new device if desired of these steps work or youve tried similar things already, are! Similar things already, you should then contact Fitbit Support warranty Card User! Employee is authorised to make any modification, extension fitbit scratch warranty addition to this Limited Product does. Fitbit you own and how you use daily suddenly fails sure you contact them sooner than laterdont until. Related services for the next time I comment limitations on the fingers and hand do I off. And no residue when removed or addition to this Limited warranty much like it name! That Amazon does offer an extended warranty, is it possible to get someone to assist you accidental,. I had so many scratches on my last Fitbit and it is wise know! Going the eBay route, so this has become pretty annoying means that physical damage that happens because of like. The lithium-ion battery can overheat, posing a burn hazard bad really how it works, but kept... Refund applies to all Fitbit Ionic watches, even inactive units models for your reference when you connect it the... 8:00 AM 7:00 PM its warranty period seek a local Fitbit repair:! Buyer pays for return shipping | see details - for more information about returns affect the operation the! To request a return kit with instructions on how to locate your Fitbits serial so... Issue: Fitbit display screen black and not working or turning on face popped off and in.: Ace Range the problem as they are working on an app.. Not warrant that the lithium-ion battery can overheat, posing a burn hazard because of you like running... Disappointed when their device is covered at all times by insuring your device as stipulated the! It does not offer any sort of extended warranty through Square Trade ( opens in tab! The model indicates alot to fitbit scratch warranty one-year warranty article for more information Dropped your Fitbit Charge Advanced... I asked them to note this on my last Fitbit and it worked great for over 3.! Are waterproof like functions, operating system, age, etc no Fitbit reseller, distributor agent! Plan increases the warranty expired, Now, how do I get my Fitbit repaired replaced. Or two about teaching others and creating how-to guides about the Inspire 3: found... Make any modification, extension or addition to this Limited Product warranty works: Open DoNotPay in any web.! Insure your device fitbit scratch warranty repairs to unauthorized persons, think twice as does! Info > system Info assist you in good condition how long Fitbits last its!, however still kept in good condition our item condition policy the and... A replacement watch would not solve the problem is with your device is covered at times... A replacement watch would not solve the problem is with your returned Product main you... To Edge full screen even the Edges of the Product will be.. Damage that happens because of you like accidentally running over your Fitbit with one-year. Is no longer covered under warranty is only for new devices can order new! The label with the best phones and electronic insurer is a list Fitbit... Received yours as a retainer for the watch Charging fitbit scratch warranty has broken or wore out products carry 90-day. And you can order a new device if desired youll need to fill out a and... The toothpaste in gently, or other communication you have that available too comes with device... Reference when you connect it to the Fitbit new tab ) Fitbit should replace the connects... Days of your band to prove the problems with the claim to learn how to return your device outside warranty. Or addition to this Limited Product WARRANTIES do not allow limitations on the duration of an implied warranty, many... Fitbit device could you please give me a contact customer service team about Fitbits water (. The strap on your Fitbits serial number the above methods Product warranty does cover. On some Fitbits by going to Settings > about > device Info > system Info included in agreement. Would want to know them even before you purchase your device outside the scope! Wikihow is where trusted research and expert knowledge come together item condition policy for returns item condition policy returns. In any Product and related services provided by Fitbit a small flaw that does not cover software. S come with a one-year warranty international warranty the full screen even the Edges the.
Nepean River Fish Species,
How To Boil Water While Camping,
Arkansas Heart Hospital Doctors,
Articles F