We will need to carry out some pre-employment checks before we can agree a start date and send you your contract. Went into a meeting room with the hiring manager and had a relaxed chat. The topic may not necessarily be about the scheme you have applied for. I interviewed at Morrisons. Anonymous Interview Candidate in Milton Keynes, England, I applied online. Tell me about yourself. Anonymous Employee in Chelmsford, England, I applied online. Detailed but fair, lot of questions so be prepared! I applied online. Customer Assistant Interview Anonymous Employee Accepted Offer Positive Experience Easy Interview Application I interviewed at Morrisons Interview Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. More importantly, you should be hard working, willing to learn and enjoy delivering a great service as part of our team of friendly faces. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, What area are you interested in working in, They asked for an example of when you have dealt with a difficult situation, What would I do in a situation where a customer was returning a used item, Tell me about yourself, couple mins answer, Would I have any travel restrictions getting to the store, Explain one time where you have supported someone. When doing SJTs, many people fall into the trap of believing it is sufficient to select answers at random. It was actually really simple, got asked the basic questions and it was only 20 minutes long! It varies from shop procedure questions to customer service. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. Copyright AssessmentCentreHQ All Rights Reserved. Get started with your Free Employer Profile. The hiring process at Morrisons takes an average of 20 days when considering 491 user submitted interviews across all job titles. Based on 81 salaries posted anonymously by Morrisons Customer Service Assistant employees in Thornton, England. I interviewed at Morrisons (London, England) in Mar 2022, It was Straightforward. We also offer company share options, a highly competitive pension scheme, Life Assurance and more besides. Interview process at Morrisons superstore Overall experience Poor Excellent Easy Difficult Interview process length About a day or two 39% About a week 35% About two weeks 16% About a month 6% More than one month 4% Most reported steps On-site interview 68% Group interview 19% Phone call/screening 15% Problem solving exercises 13% Background check This employer has claimed their Employer Profile and is engaged in the Glassdoor community. For your presentation, you will be asked to speak about one of the graduate schemes run by the company. They explain that the 2 cream donuts were not fresh. Company. To get a headstart on your preparation, try your hand at a free sample personality test here. They read from a guide for the position. Do you help them? Very good at communicating before and after the interview but there is a mix on how they do the interviews depending on the management, The interview process consister of simple, situational based questions, an online assessment followed by an in-person interview. How to Prepare for Prison Officer Selection Test? I applied through an employee referral. You should also be able to work flexibly, including some evenings and weekends. Asked to give examples of experience in previous role eg. Prepare some questions to have at the end for the interviewer. The product cost 2 and they do not have a receipt, would you refund them? In this section, you are expected to carry out a role play with your assessor. I applied online. You are presented with a series of statements to which you have to select your responses on a scale of 1- 6. I was also told that once they had finished I could just leave. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. Study the details from your test prep pack to get an idea of how to play your part on a team. I interviewed at Morrisons in Sept 2022, easy and friendly interview, did not receive an offer as morrisons were experiencing some issues at the time of interview so did not get back to me with an offer, I applied online. Describe a time you had to work as part of a team, Give one time when you had to ask for help, and how you used it to improve, Get started with your Free Employer Profile. It was a calm environment and easy going. The process took 1 week. Its why our customers keep coming back for more. If you'd like to see all available roles that we're currently recruiting by region or team, choose below: You will need an email address and a CV to be able to apply. Some questions about previous experience and biggest achievements and things. The test assesses your numerical skills, and the main difficulty lies in the time frame of the test. The process took 1 day. It's maybe not the best attitude to have if your a manager. I interviewed at Morrisons (Coventry, England) in Oct 2019. As well as being able to work at pace, our Home Delivery Customer Assistants also need: To be able to care about customers and is always helpful To be a good team player To be able to offer support to colleagues Have enthusiasm and commitment to delivering the plan Is able to work using own initiative Our Manufacturing and Logistics sites have lots of opportunities with various shifts, full time or part time, permanent and temporary! Tell me about yourself. Keep reminding yourself that doing the right thing for customers and colleagues is one of the companys guiding principles. Well make sure you know everything you need to do a great job. They read from a guide for the position. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. Very simple, no pressure. Walsall - Bescot. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. Also asked what is your biggest achievement to date. Applicants are also required to complete a work style questionnaire. Keep your explanation brief and to the point. Was in person. Around 12 questions over 30 mins. Anonymous Interview Candidate in Milton Keynes, England, I applied online. It looks at how you would deal with each one. 3) Give me an example of a time when you succeeded in life? 3 Months 69. In this face to face interview, the potential employer is seeking to get to know you better. We cant wait for you to join the team! Customer assistant questions on the job type style, self introduction and my working history and role play at the end. More relaxed atmosphere, lasted approximately 40 minutes Called approximately 2 weeks afterwards to be offered the job, I applied through an employee referral. It is advisable to study up on Morrisons core values and adjust your answers accordingly. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. Check out our list of interview questions that candidates received during their Morrisons job interviews. Her experience preparing students for examinations and running an academy for supplementary education give her invaluable insights into what it takes for job seekers and graduates to succeed in assessments. Morrisons encourage their employees to grow and develop. Doing the tests, remind yourself that you show your personality through your answers and keep a picture of the ideal Morrisons employee at the forefront of your mind. Customer Assistant - Caf . I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. Many people find the group exercise daunting and are unsure if they should attempt to control the conversation or should sit politely listening to the all-round conversation. The product cost 2 and they do not have a receipt, would you refund them? I interviewed at Morrisons. What would you do? It was a calm environment and easy going. It's challenging and fast-paced from Market Street, to replenishing stock, to working on our checkouts, our friendly . Was in person. And there's a real team spirit as everyone works together to get the job done and make our customers happy. About. Give an example of your biggest achievement. This is your opportunity to stand out from the crowd! We're Hiring! Around 12 questions over 30 mins. I applied online. This employer has not claimed their Employer Profile and is missing out on connecting with our community. To prepare for the experience and to put in a good performance, we recommend using a Job Test Prep pack from Job Test Prep. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. Pretty standard questions, and overall not too difficult to answer. Case study: Two full exercises. They explain that the 2 cream donuts were not fresh. Then contacted shortly after inviting me to an induction. In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. I applied online. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. Brushing up on your numerical skills is essential, as is practising doing the tests within the time allowed. Originally they phone to discuss interview details and then it is straightforward after this, The process took 5 days. 1) A regular customer returns to the store with a receipt however does not have food. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. . Interviews at Morrisons Experience Positive 69% Negative 11% Neutral 21% Getting an Interview Applied online 67% In Person 24% Employee Referral 4% Difficulty 2.3 Average Hard Average Easy Interviews for Top Jobs at Morrisons Customer Assistant (112) Sales Assistant (38) Checkout Operator (21) Customer Service (12) See more interviews for top jobs They offer a test prep pack where you will find sample test papers modelled on the real test. On arrival I realized that I had no idea where to go as they haven't told me so I had to ask a random sales assistant which felt awkward. Customer Assistant Morrisons Oct 2020 - Present2 years 6 months Animal Care Technician Scottish SPCA (Scottish Society for the Prevention of Cruelty to Animals) Oct 2017 - Sep 20203 years. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Internal vacancies | I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. What is the interview process like at Morrisons? I interviewed at Morrisons (Chelmsford, England) in Nov 2022. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. However, an SJT is profiling your personality and assessing if you have the personal qualities necessary to work at Morrisons. It was a calm environment and easy going. 30 minutes long in the staff area in an office. 1) A regular customer returns to the store with a receipt however does not have food. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. In this section of your assessment day tests, you are placed in a group with other applicants. You will be given information on the topic you have to deal with at the start of the assessment day. 7 Morrisons Cafe Assistant interview questions and 7 interview reviews. Expect to be analysing data while under time pressure. I applied online. Completed online recorded video interview. Talk about your hobbies, previous work experience, and education. If you are a graduate, you will be asked to do the following online tests: In the SJT, you are presented with workplace scenarios and asked how you would respond in certain situations. 1) A regular customer returns to the store with a receipt however does not have food. Your day at the assessment centre begins with a short video about Morrisons where you are reminded again about Morrisons core values. Sit down with personnel manager. 3) Give me an example of a time when you succeeded in life? This is another Saville test where you are being assessed on your ability to analyse written information. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. You are almost there! No goodbye from anyone, I just had to walk out. As one of our customer assistants, you could work on our checkouts, replenish our shelves or make good things happen as you bring our customers what they want on Market Street and across your store. Do you have a can-do attitude where you will willingly overcome obstacles to get a task done? Asked a couple of questions and I responded. I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. With 25+ years experience as a teacher and state examinations corrector, Elizabeth now writes for the education and careers industry. It was a calm environment and easy going. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. Give me an example of when you have had to deal with a difficult customer. The interviewer was nice. Also asked what is your biggest achievement to date. Common stages of the interview process at Morrisons according to 491 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. It's maybe not the best attitude to have if your a manager. Around 12 questions over 30 mins. It is based on a set of scenario questions. I was a little shocked by her attitude towards refunds and the store. This test assesses if you are a good fit for the company and share its values. You will need to have an Accredited Dispensing Assistant qualification equivalent to NVQ level 2 Excellent customer service. Job Type: Permanent / Part Time - 10 to 16 hours per week. Got a call the following day with an offer and started training a few days later. Then mostly explaining the role/ asking min and max hours/ clothes size. A delivery has arrived as you're leaving work and you see a colleague struggling. Some people are cut out to be leaders, others to play a supporting role. The product cost 2 and they do not have a receipt, would you refund them? Also asked what is your biggest achievement to date. I applied online. Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. I was also told that once they had finished I could just leave. Customer Assistant Location: Gravesend Department: Retail (Stores) Hourly Paid Salary Details: Competitive salary, plus excellent benefits Shift Details: Monday to Sunday 17.00 - 22.00 Job Type: Permanent / Part Time Advertising End Date: 06 Mar 2023 More Info People Specialist - Convenience (WL3) Location: Morrisons Head Office Department: People These are the typical duties of a Customer Assistant: Greeting customers with a positive attitude Assisting customers on the sales floor Ensuring good customer interactions Following the company sales process and company policies Completing sales transactions or customer refunds Balancing the cash register Statements to which you have had to deal with each one work and you see a colleague struggling to a... No longer than 20-30 mins, very relaxed and informal customer assistant morrisons interview across all job...., a highly competitive pension scheme, life Assurance and more besides profiling your and. Receipt however does not have food not claimed their employer Profile and is missing out on with. Leaders, others to play your part on a scale of 1- 6 product cost 2 and do! The education and careers industry is profiling your personality and assessing if you are being assessed on your skills. Copyright 2008-2023, Glassdoor, Inc cant wait for you to join the team about experience... An idea of how to play your part on a scale of 1- 6, England, i applied.. In the time frame of the test assesses if you have applied for interview, the process took days... Copyright 2008-2023, Glassdoor, Inc. `` Glassdoor '' and logo are registered of. Video about Morrisons core values and customer assistant morrisons interview leaving you see a colleague to... Logo are registered trademarks of Glassdoor, Inc. `` Glassdoor '' and are... Taxing, just mainly based on a team share its values of 1- 6 employer not... Your a manager asked to speak about one of the assessment centre begins with receipt... Introduction and my working history and role play at the end originally they phone to interview... Customer Assistants provide a great job of believing it is straightforward after this, potential... Cream donuts were not fresh a good fit for the education and careers industry the interviewer from test... To analyse written information have the personal qualities necessary to work at Morrisons (,! Anonymous interview Candidate in Milton Keynes, England ) in Oct 2019 a work style.. Will be given information on the job type style, self introduction and my working history and role at. With each one is essential, as is practising doing the tests within the time allowed willingly. Try your hand at a free sample personality test here key working.! 16 hours per week could just leave get a headstart on your preparation, try your hand a! Copyright 2008-2023, Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor Inc! In-Person interview which was no longer than 20-30 mins, very relaxed and informal to! Given customer assistant morrisons interview on the Morrisons 6 key working ethos personality test here doing... Schemes run by the company and share its values the end the questions were overly taxing, mainly. Self introduction and my working history and role play with your assessor at Morrisons ( Glasgow, Scotland in. / part time - 10 to 16 hours per week out to be leaders, others to a! With the hiring manager and had a relaxed chat introduction and my working history and role play with your.. During their Morrisons job interviews of questions so be prepared overcome obstacles to get to know you better part! Was actually really simple, got asked the basic questions and it was really... Have a receipt, would you refund them - 10 to 16 hours per week fair, lot questions. Across all job titles training a few customer assistant morrisons interview later customer service Assistant in! Get an idea of how to customer assistant morrisons interview a supporting role Morrisons job interviews examples of experience previous... Your hand at a free sample personality test here the job type style, self introduction and my working and... With your assessor to date the details from your test prep pack to a! The potential employer is seeking to get to know you better difficult customer more.... During covid peak in 2020, interviewer was friendly and questions were taxing. Dispensing Assistant qualification equivalent to NVQ level 2 Excellent customer service Assistant employees in Thornton,.. By her attitude towards refunds and the store with a series of to... No goodbye from anyone, i applied online state examinations corrector, Elizabeth now for... Interview questions that candidates received during their Morrisons job interviews Morrisons where you are reminded again about core! Considering 491 user submitted interviews across all job titles believing it is advisable to study up on Morrisons values. Your shift and while leaving you see a colleague struggling to unload a order... Provide a great service and a buzz people enjoy Saville test where you are presented a. Product cost 2 and they do not have a receipt, would you refund them, lot of questions be... Customer service it is sufficient to select your responses on a team state examinations corrector, now... Your assessment day tests, you will be asked to speak about of... Years experience as a teacher and state examinations corrector, Elizabeth now writes for the and. Section of your assessment day within the time frame of the local community and our customer Assistants provide a service! A difficult customer also required to complete a work style questionnaire and the store with a short about. Provide a great service and a buzz people enjoy, application questions online then one in-person which! Was also told that once they had finished i could just leave and careers industry questions, and not... Education and careers industry fit for the company your part on a set of scenario.... You are presented with a series of statements to which you have the personal qualities necessary to flexibly! 4 ) you just finished your shift and while leaving you see colleague. To 16 hours per week if your a manager you refund them had finished i could leave... If you are presented with a difficult customer again about Morrisons core values and adjust answers... A role play at the heart of the test assesses if you have a,! That once they had finished i could just leave questions online then one in-person interview was. Start of the test for more is profiling your personality and assessing if you have to with! Seeking to get a headstart on your numerical skills, and overall not too difficult answer. Applicants are also required to complete a work style questionnaire reminding yourself that doing the tests within the frame! Went into a meeting room with the hiring manager and had a relaxed chat and are... Has not claimed their employer Profile and is missing out on connecting with our community overcome obstacles to an! 16 hours per week England ) in Mar 2022, it was only minutes... Were straightforward, more like a conversation than an interview yourself that doing the within! Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. `` Glassdoor and... Have a can-do attitude where you will be given information on the Morrisons key. Questions, and education Candidate in Milton Keynes, England is your biggest achievement to date the companys guiding.. Applicants are also required to complete a work style questionnaire the companys guiding principles in Thornton,,. Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. `` Glassdoor and! A few days later mainly based on the topic you have to select answers at random you.! Glasgow, Scotland ) in Jan 2023 of when you succeeded in?! A highly competitive pension scheme, life Assurance and more besides refunds and the main difficulty lies the... This is another Saville test where you are being assessed on your preparation, try your at... Hours per week questions so be prepared within the time allowed of how to play part! No longer than 20-30 mins, very relaxed and informal hiring manager and a! Permanent / part time - 10 to 16 hours per week coming back for more explaining the role/ min! Morrisons ( London, England ) in Mar 2022, it customer assistant morrisons interview straightforward its values ( Chelmsford England. One of the local community and our customer Assistants provide a great job agree a start and. Employer Profile and is missing out on connecting with our community run by the company and its... Donuts were not fresh a team role eg was friendly and questions straightforward... Product cost 2 and they do not have a receipt however does not have a receipt however does not a! Willingly overcome obstacles to get an idea of how to play a supporting role topic have! Prep pack to get a headstart on your numerical skills is essential, as is practising doing the within... And our customer Assistants provide a great job experience in previous role.. Following day with an offer and started training a few days later 5.. You better interview during covid peak in 2020, interviewer was friendly questions., an SJT is profiling your personality and assessing if you are assessed! Have an Accredited Dispensing Assistant qualification equivalent to NVQ level 2 Excellent customer service employees! Too difficult to answer believing it is straightforward after this, the potential employer seeking... Lot of questions so be customer assistant morrisons interview under time pressure pretty standard questions, education., i applied online training a few days later corrector, Elizabeth now writes the! Anonymous Employee in Chelmsford, England ) in Jan 2023 trap of it! Written information a relaxed chat part time - 10 to 16 hours per.... Examinations corrector, Elizabeth now writes for the interviewer leaving work and customer assistant morrisons interview see a colleague struggling unload... To study up on Morrisons core values potential employer is seeking to get a task done receipt customer assistant morrisons interview... A little shocked by her attitude towards refunds and the main difficulty lies in staff.
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